“Anything can happen! We purchased our home in 2014 and worked with an arborist to remove many, many trees. We thought we had cleared mostly everything close to the house but a 100+ year old oak has other plans! The other takeaway is that the experience underscored the importance of having everything “buttoned up” in terms of insurance and resources. Getting in touch with our insurance and having access to our contractor and arborist helped us in the emergency situation. ”

“We had previously met Chris through a dear friend who happened to be a client of The O’Dell Group. We had always admired the work that the O’Dell Group did for our friend as well as what we heard about their working relationship. When the tree fell, Chris was our first call. It still makes me tear up to think about but Chris and his team dropped everything that morning. All of the sudden, the house was full of team members from The O’Dell Group, building temporary ceilings and helping us unload the contents of our attic. Chris and Mary value family above all and they really felt for us being in our home with our children. They made every effort to make our family, and especially our kids, feel safe in a time of chaos. Chris talks a lot about “structural integrity” and it was a given that we would work with The O’Dell Group. ”

“It was a strange situation because we didn’t proactively decide to do a renovation and addition. We reactively decided to renovate after the tree fell onto the house. Fortunately, we found a rental home 10 minutes away. We began by sharing our “wishlist” for the home and discussing how our family operates in the home. Before we knew it, we were approving plans and making design selections. It was fun to pop in regularly to see the progress and to get to know the whole team. COVID hit in the middle of the project, which was unsettling for everyone but the team was able to continue with minimal delays. Chris and his team were extremely patient and understanding, as we added a lot along the way!”